appointment & booking guidelines
public holiday appointments
if the salon is open on a public holiday An additional $20 fee will be applied
other important information
Cash, credit & debit payments are accepted to settle your remaining balance for the services provided.
If the client has an issue with their completed service; not satisfied with the outcome or may have an allergic reaction, a free lash removal will be offered if contact has been made within 24 hours of the appointment. A partial/full refund of the service will be kindly declined.
Strictly no guests are to attend the appointment with the client.
DEPOSITS
All new appointments are secured by a $50 NON-refundable payment when booking the preferred time slot.
Deposits will be honoured if the appointment is rescheduled in advance.
cancellations
Cancellations made within 24 hours of the appointment will incur the 50% deposit being forfeited.
Clients who fail to show to their appointment or cancel within 12 hours will be charged 100% of their appointment, this is automatically charged to the card on file